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FAQs

As an ecommerce store a physical presence isn't really on the cards for us.

However this doesn't mean you can't see our products in the right environment.

Please check out our be inspired page if you're looking for ideas.

Yes we have a catalogue/brochure featuring all of our own branded Muffle products, if you'd like a copy please get in touch.

The contents may change as we update our ranges so make sure you're following our social media to see any updates!

Yes, we deliver everywhere!

The only time there may be extra costs is if the products are heavy and have to be transported further than the delivery charge covers.

If this happens we'll be in touch ASAP and discuss this with you and come to the best conclusion for both parties.

Lead times will vary by product and brand.

Check the product description or speak to an advisor for more information.

Yes we have a catalogue/brochure featuring all of our own branded Muffle products, if you'd like a copy please get in touch.

The contents may change as we update our ranges so make sure you're following our social media to see any updates!

As an ecommerce store we don't directly offer installation.

However, our team are on hand to guide you if you ever need some help!

Lead times will vary by product and brand.

Check the product description or speak to an advisor for more information.

Certain products are available in bespoke sizes, please speak to an advisor for more information.

Certain products are available in customised colours, please speak to an advisor for more information.

As MuffleTimber is a rigid product, unfortunately it can't be installed on a curved wall.

Certain products can be cut to size, please speak to an advisor for more information.

Unfortunately, no. Due to the material of acoustic products, they can only be used internally.

Different products have different acoustic qualities, each offering varying levels of absorption.

For example, if you were to fill a room with a product which is a Class A absorber, you would need to fill 30% of the space as a rough guide to achieve a satisfactory level of acoustic absoption within that particular space.

However, this is only a guide and other factors may need to be considered.

Please feel free to use our Reverberation Calculator to work out your current times and contact one our our experts if you would like some advice.

Rafts and Baffles would be ideal in this situation.

We do have certain items that are specifically designed to fix to glass, (Fluffo Glass Dot for instance) but if you are able to suspend from the ceiling then that would be the best solution.

If you do have one solid wall, using an acoustic panel such as MuffleStick would be good on here.

Needing any more advice? Contact Us.

If you could give us an idea of the space or send over any images of the room, we can advise.

Ideally if you are looking to stop noise from an external source, you would have to treat the walls completely with an acoustic solution;

Tecsound and Autex Composition would be good for this or, if you are refurbing the walls then we would recommend MuffleWool (or alternative Mineral Wool products) and Acoustic panel boards before adding the treatment.

Different products have different acoustic qualities, each offering varying levels of absorption.

For example, if you were to fill a room with a product which is a Class A absorber, you would need to fill 30% of the space as a rough guide to achieve a satisfactory level of acoustic absoption within that particular space.

However, this is only a guide and other factors may need to be considered.

Please feel free to use our Reverberation Calculator to work out your current times and contact one our our experts if you would like some advice.